Vertex Clinical Research S.C., commercially identified under the brand name Vertex Clinical (hereinafter referred to as VCR), with the website
http://www.vertexclinres.com, where this Comprehensive Privacy Notice appears, is responsible for the use and protection of personal data provided for the
purpose of delivering medical or hospital health services and for managing the internal personnel relationships of the company.
This Privacy Notice applies to all services, technological tools, and/or websites primarily provided by VCR, in accordance with the Federal Law on the
Protection of Personal Data Held by Private Parties. VCR may publish and make available to the owners of collected or generated Personal Data specific Privacy
Notices, for which it may require the express or implied consent of the Personal Data Owner.
For the processing of Personal Data disclosed or that may be disclosed by each Owner of Personal Data, through various means and methods—including our
website, technological tools, or directly at our VCR medical and service facilities, as well as listings or entry control records—arising from the provision of
requested services, and regardless of the reason for which such services are rendered, the entity responsible will be Vertex Clinical Research S.C., located at
205, Francisco de Urdinola, Del Valle, 78200, San Luis Potosí, Mexico.
For any information about this Privacy Notice or to exercise any of the rights derived from the Federal Law on the Protection of Personal Data Held by Private
Parties, please contact us by phone at (+52)444 811-0774 or by email at germanflores@vertexclinres.com.
VCR may use Personal Data for the following purposes: a) To address requests for clinical, medical, medical research, and hospital services; b) To respond to
complaints, questions, or comments; c) To send notifications, notices, and information about our services, as permitted by applicable law; d) To create
databases (including those containing sensitive data) for purposes of medical and hospital care, clinical records, internal training, statistical use, quality
improvement, and/or service satisfaction analysis related to the purposes mentioned in subsection (a) above; e) To comply with the requirements of
competent authorities and applicable legislation; and f) To send notifications regarding changes to this Privacy Notice.
VCR has policies and procedures that include security measures and controls to protect physical and digital Personal Data, especially Sensitive Personal Data.
Therefore, all Personal Data, including Sensitive Personal Data, voluntarily provided—whether physically, electronically, or through any other means—are
handled and stored confidentially using technological means and internal protection procedures.
Owners of Personal Data who use VCR’s services are required to provide accurate, clear, and complete information at the time of data collection, without
prejudice to their right to rectify such data under applicable law. For any questions or comments regarding Personal Data held by VCR, the Owner of the Data
may contact germanflores@vertexclinres.com and/or the phone number mentioned above.
Likewise, the Owner of the Personal Data may request access, rectification, cancellation, opposition, limitation of use or disclosure, or revocation of consent, in
accordance with the Federal Law on the Protection of Personal Data Held by Private Parties and other applicable provisions, following the internal procedures
established for each case.
Vertex Clinical Research S.C. reserves the right to modify the terms and conditions of this Privacy Notice. Any modification will be notified through the
communication method VCR deems most appropriate (for example, email, media announcements, direct communication, and/or notice on our website).
Acceptance of this Privacy Notice, or continued use of our services after it has been made available to the Owner of the Personal Data, implies express
acceptance of its terms.
We inform you that our website and social media platforms may use tracking pixels, cookies, web beacons, or other technologies to monitor your behavior as
an internet user and to improve your browsing experience and our services.
Vertex Clinical Research S.C. (VCR) has trained and qualified personnel to handle your personal data, through whom you may exercise your ARCO Rights
(Access, Rectification, Cancellation, and Opposition), as well as revoke your consent for data processing to the extent permitted by law. The Legal Department
is responsible for handling your request and will provide a response within twenty (20) business days. This department will also process requests to limit the
use or disclosure of your data.
If you do not express your objection to the processing or, where applicable, transfer of your personal data, it will be understood that you have granted your
consent, and such consent will remain valid for all medical care services and related purposes you receive from this Medical Center or any of its branches,
regardless of the reason for which such services are provided.
If you wish to stop receiving promotional, follow-up, or contact messages from us, you may request so by calling (+52)444 811-0774 or by sending an email to
the address previously mentioned.
We inform you that any modification to this Privacy Notice can be consulted at www.vertexclinres.com.
DATE OF UPDATE – COMPREHENSIVE PRIVACY NOTICE: September 1, 2025